Pollock’s Toy Museum is one of London’s loveliest small museums, a creaking Dickensian warren of wooden floors, low ceilings, threadbare carpets, and steep, winding stairs, housed in two connected townhouses. Its small rooms house a large, haphazard collection of antique and vintage toys – tin cars and trains; board games from the 1920s; figures of animals and people in wood, plastic, lead; paint-chipped and faintly dangerous-looking rocking horses; stuffed teddy bears from the early 20th century; even – purportedly – a 4,000 year old mouse fashioned from Nile clay.

And dolls. Dolls with “sleepy eyes”, with staring, glass eyes. Dolls with porcelain faces, with “true-to-life” painted ragdoll faces, with mops of real hair atop their heads, with no hair at all. One-hundred-and-fifty-year-old Victorian dolls, rare dolls with wax faces. Dolls with cheery countenances, dolls with stern expressions. Sweet dolls and vaguely sinister dolls. Skinny Dutch wooden dolls from the end of the 19th century, dolls in “traditional” Japanese or Chinese dress. One glassed-off nook of a room is crammed with porcelain-faced dolls in 19th-century clothing, sitting in vintage model carriages and propped up in wrought iron bedsteads, as if in a miniaturized, overcrowded Victorian orphanage.
Some visitors to the museum, however, can’t manage the doll room, which is the last room before the museum’s exit; instead, they trek all the way back to the museum’s entrance, rather than go through. “It just freaks them out,” says Ken Hoyt, who has worked at the museum for more than seven years. He says it’s usually adults, not children, who can’t handle the dolls. And it happens more often during the winter, when the sun goes down early and the rooms are a bit darker. “It’s like you’d think they’ve gone through a haunted house… It’s not a great way to end their visit to the Pollock’s Toy Museum,” he says, laughing, “because anything else that they would have seen that would have been charming and wonderful is totally gone now.”
A fear of dolls does have a proper name, pediophobia, classified under the broader fear of humanoid figures (automatonophobia) and related to pupaphobia, a fear of puppets. But most of the people made uncomfortable by the doll room at Pollock’s Toy Museum probably don’t suffer from pediophobia so much as an easy-to-laugh-off, often culturally reinforced, unease. “I think people just dismiss them, ‘Oh, I’m scared of dolls’, almost humorously – ‘I can’t look at those, I hate them,’ laughingly, jokingly. Most people come down laughing and saying, ‘I hated that last room, that was terrible,’” Hoyt says. Dolls – and it must be said, not all dolls – don’t really frighten people so much as they “creep” them out. And that is a different emotional state all together.